Profiles Atención al Cliente y Soporte Técnico
Long-term contract
Full-time
Competitive salary
Our client is an international company leader in the insurance sector for home appliances.
As part of the Dutch Customer service department your main tasks will be the following:
- You will be answering inbound calls in Dutch and assisting the consumers with their questions and queries.
- You will be answering emails from customers who need assistance with regards to the insurance coverage conditions or with the products they purchased.
- We will expect you to explain the legal warranty and the conditions, plus follow-up the ongoing processes with the customers.
- Dutch Native + good to have other European languages
- Experience in Telesales / Telemarketing or Customer service environment
• The agent should have strong customer service skills, be used to working with customers over the phone. In addition, the agent should be a strong communicator, who is able to provide insightful feedback on processes and best practices.
- Salary of 20K gross per year plus bonus based on objectives.
- 100% remote position, you will receive a laptop and you will have the flexibility to work fully from home, everywhere in Spain.
- Monthly meal vouchers.
- Possibility to work in an international company with international colleagues.
- Long term contract.
