Customer Care Representative with English

Profiles Atención al Cliente y Soporte Técnico

De duración determinada

Completa

Salario competitivo

  • Immediate incorporation

Our client is a multinational company based in Porto, Portugal

As a Customer Care Representative your main responsibilities will be:

- Provide assistance via phone/mail/email from existing and new/potential customers

- Solve customer simple and complex queries that impact the performance of the business

- Ensure that the data received from the customers is accurately and timely maintained

- Channel queries to corresponding responsible for responsible area

- Billing Process management

- Supports continuous process improvement and quality

- Preparations and support in Sales Partner inventories

- Control reports in non-registered sales for Sales Partners

- Support in stock management of Sales Partners

You are the person we are looking for if you:

- Have minimum required Secondary school

- 1 year of related Customer Service experience

- Knowledge in SAP is a plus

- Native level of English is mandatory and Dutch is a plus

What we offer:

-You will have the opportunity to join a multinational company

-You will be working in a international team

- Other benefits

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