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Job description

 

Customer Service Advisor with Native Level of English


Location: Amsterdam, Netherlands, The

Department: Native Speakers

Salary: Competitive salary

Organization

Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.


Function

As an Inbound Customer Service Advisor, your objective will be to give customer support to the clients of the company.

You will be responsible for:
-Offering customer service to end users/dealers in relation to a wide range of fashion products
-Answering emails from customers/dealers
-Ensure customer satisfaction by providing timely and accurate information.
-Logging detailed and accurate case notes to ensure optimal assistance for customers

Requirements

We are looking for a professional with the following qualifications, experience and skills:

-Intermediate vocational Education (MBO)
-Fluent in English in both speaking and writing
-Strong typing and PC skills, comfortable taking calls and emails with good written expression
-Software related knowledge is a big plus
-Detail-oriented and well-organised work attitude
-Enthusiastic, outgoing and customer-focused personality
-Interest in fashion

Offer

-Temporary Contract for 8 weeks
-Full Time position
-Competitive salary
-Opportunity to join an expanding company
-Young and International environment
-Bespoke reward structures
-Comprehensive training programs, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills
-A range of learning and leadership development programs
-Flexible benefits, including medical and dental cover
-Lots of fun days, charity initiatives and social events for you get involved with

Application

Suzana Melo
smelo@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 210)




TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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