Our client is the world leader in booking accommodation online with more than 150 offices in over 50 countries around the world and work in over 42 languages.
Your tasks consist in:
- Liaising between accommodations and customers to resolve issues via phone and email
- Supporting your colleagues with peer learning, and being open to feedback from others
- Positively participating in company events, and in weekly team meetings
- Being open to new projects and tests that we may need your help with
- Native level of French
- Fluency in English
- An affinity for offering excellent customer service
- Ability to adapt and work well under pressure in a fast-paced environment
- Ability to take ownership and solve problems
- Positive and resilient attitude
- Great teamwork skills
- Is available Full-time flexible in work schedule (on shift)
- Is in possession of a valid work-permit for The Netherlands
- Competitive salary
- Full time 4 weeks paid training
- 26 days holiday per year on a full time basis
- Quarterly bonus plan of 6%
- 20% extra pay for hours worked after 7pm, 60% for hours at the weekend, and 80% for hours after 7pm at weekends. We also pay an additional 100% on public holidays
- Schedule 4-6 weeks in advance
- Travel allowance
- Catered lunch
- Discount on company´s services
- Health insurance discounts
- Contributory pension plan
- Continuous growth potential, and free and on demand professional training courses
