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Job description

 

Customer Service Executive with Native Level of German


Location: Amsterdam, Netherlands, The

Department: Native Speakers

Organization

Our client is the world leader in booking accommodation online with more than 150 offices in over 50 countries around the world and work in over 42 languages.

Function

Your tasks consist in:

- Liaising between accommodations and customers to resolve issues via phone and email
- Supporting your colleagues with peer learning, and being open to feedback from others
- Positively participating in company events, and in weekly team meetings
- Being open to new projects and tests that we may need your help with


Requirements

- Native level of German
- Fluency in English
- An affinity for offering excellent customer service
- Ability to adapt and work well under pressure in a fast-paced environment
- Ability to take ownership and solve problems
- Positive and resilient attitude
- Great teamwork skills

Offer

- Competitive salary
- Full time job: 40 hours a week
- Full time 4 weeks paid training
- Quarterly bonus plan of 6%
- Catered lunch
- Travel allowance
- Health insurance discounts
- Contributory pension plan
- Discount on company´s services
- Work schedule 4 to 6 weeks in advance
- International working environment
- Convenient office location in Amsterdam
- 26 holidays per year on full time basis

Application

Lindsay Lefranc
(+34) 93 231 00 00 (ext.147)
llefranc@talentsearchpeople.com



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