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Job description

 
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Customer Support Associate with Excellent Level of German for a World-leading Electrical Vehicle Charging Network


Location: Amsterdam, Netherlands, The

Department: Native Speakers

Salary: 23.000 - 25.000 €

Organization

Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.


Function

As a Customer Support Associate your objective will be to give customer support to the clients of the company.

You will be responsible for:

-Answer on inquiries via phone, email and chat.
- Help with technical issues or account queries.
-Support with information on products, promotions and applications.
-Answer and follow up on customer inquiries.
-Achieving call quality and customer satisfaction.

Requirements

We are looking for a professional with the following qualifications, experience and skills:

-Fluent Speaker in German.
-Preferred applicants with customer service experience.
-Multitasking capabilities.
-Good English knowledge.
-Problem solving attitude and customer orientation.
-Interest of power tools
-Eagerness to learn.

Offer

-Full-time position
-Competitive salary
-Opportunity to join an expanding company
-International environment
-Bespoke reward structures
-Comprehensive training programs, to teach you everything you need to know, plus weekly coaching sessions to help you hone your skills
-A range of learning and leadership development programs
-Flexible benefits, including medical and dental cover
-Lots of fun days, charity initiatives and social events for you get involved with


Application

Jennifer Sánchez-Cano
(+34) 93 231 00 00 (ext. 208)
jsanchezcano@talentsearchpeople.com



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