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Technical Support1st line - English and Portuguese
Our client is an important technology company.
The main responsibilities are:
- Answer the information enquires and basic support about domains, email, hosting ans web tools creation;
- Solve administrative issues about products adquired from the customers;
- Identify customer needs and advice them during the purchase cicle;
- Escalate the issues you cannot solve to the second level support.
- Native Level of English and Portuguese;
- Knowledge related with web environment such as Internet protocols, service and programming languages will be a plus;
- Customer Service or helpdesk experience;
- Customer Orientation;
- Technical Proactivity;
- Attention to detail.
Fix and variable salary
Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.