Create an account



You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one

Customer Care Representative with Native Level of Russian and High Level of English

Location: Barcelona, Spain
Department: Native speakers
Salary: From 27.000 €
Contract: De duración indefinida




As Customer Care Representative you will be responsible for having a fluent communication with customers, providing solutions to achieve a a satisfactory customer experience.

During your day to day:

- You will be in charge of timely and accurate order entry and follow up, taking any action to deliver on time in full
- You will keep customers export documents and requirements updated in our system.
- You will provide regular reports and information to stakeholders.
- You will approve customer export documents, guaranteeing accurateness and completeness.
- You will follow up to guarantee smooth clearing at customs.
- You will be familiar with export documentation and requirements, with capability to challenge requirements and to deliver petitions.
- You will close coordination with Transport department, shipment creation and follow up.


You are the person we are looking for if:

- You have a native level of Russian
- You have a high level of English
- You have experience in Customer Care
- You have knowledge of Exports Documents
- SAP experience is a plus
- You have strong communication skills
- You have team spirit and you are collaborative and flexible, dynamic and well-organized.
- You are willing to take different challenges


- You will have a competitive salary
- You will have a permanent contract
- You will join an multinational company with an international environment


Maria Gallifa
(+34) 93 231 00 00 (Ext. 353)

Placement agency Nº 9900000357
See offers