Customer Service Agent and Operations with native Italian and Spanish
Location: Barcelona, Spain
Department: Native speakers
Salary: From 21.000 €
Contract: Permanent contract
You will join a French international start-up located in Barcelona and be part of a young multicultural team.
As a Customer Success Operations, your main function will be to become an adviser to your customers and partners.
During your day to day:
- You will act as an adviser to our customers and partners via phone and email.
- You will be in charge of identifying and analyzing customer issues.
- We will also love if you make recommendations about product improvement.
- You will be in charge of collecting information with the sales teams.
- You will be responsible for creating car park content and ensuring quick online release.
You are the person we are looking for if:
- You have a native level of Italian and are bilingual in Spanish.
- You speak English at an advanced level.
- If you also speak French that would be a great plus!
- You have experience in Customer Service.
- You are passionate about clients and partners.
- You are dynamic and love team work.
- You will have an attractive salary.
- You will work in a young and international environment.
- You will have a full permanent position.
- You will work from Monday to Friday with a flexible schedule.
- You will enjoy 30 days of paid Holidays.
(+34) 93 231 00 00 (Ext. 216)