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Job description

 

Customer Service Specialist with a Native Level of German


Location: Barcelona, Spain

Department: Native Speakers

Organization

Our client operates a call centre and provides customer service and telemarketing solutions to multinational companies. The company offers an international environment with possibilities of growth. They are currently hiring customer service agents to work in the travel industry.

Function

As a Customer Service Agent your main responsibilities will be:

- Handling telephone enquiries from customers
- Updating customers´ information in the database
- Process correspondence
- Provide exceptional customer care


Requirements

We are looking for a professional with the following:

Qualifications

-Native level of German
-High level of English

Skills

-You're a natural team player - we believe in supporting and developing our people, and we want you to grow with us and help us to grow our business.
-Someone who loves to give and receive fantastic customer service - we want you to treat every call or email or social media post as an opportunity to delight our customers
-Good keyboard skills and an understanding of MS Office will really help you get up to speed quickly.

Offer

-Extensive training
-Language course (Spanish)
-Multicultural working environment
-Ability of growth in the company


Application

Andrea Atrio
(+34) 93 231 00 00 (Ext.202)
aatrio@talentsearchpeople.com



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