MyTSP

Job description

 

Customer Service with Native Level of German


Location: Barcelona, Spain

Department: Native Speakers

Organization

Multinational company expert in Customer Relationship.

Function

We are looking for a motivated and proactive person with a native level of German and an excellent level of English to provide technical support for their customers.
The Customer Service will be the first line of contact for customers with technical problems. The primary contact method is by email.

Responsibilities:
- You will reply to the customers
- You will answer telephone calls and deal with them promptly, efficiently and with empathy to ensure a positive experience for their customers.
- Validate customer service entitlements
- Assume responsibility and ownership for all relevant customer queries
- Obtain accurate customer details and amend call-handling system when applicable
- Contribute positively towards the achievement of performance targets in all aspects of the teams’ activities
- Use and improve Knowledge Bases through feedback

Requirements

- Native level of German
- Excellent level of English
- High School Diploma/GED
- Valid permit for work in EU

Offer

International experience in a multicultural environment
- Trainings for each project
- Full Time contract + Possibilities to grow within the company
- Competitive remuneration
- Great office location

Information

Laura Buatas
lbuatas@talentsearchpeople.com
(+34) 93 231 00 00 (ext.155)

Application

Laura Buatas
lbuatas@talentsearchpeople.com
(+34) 93 231 00 00 (ext.155)



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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