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JOB DESCRIPTION

 

Customer Support with native level of German


Location: Barcelona, Spain
Department: Native speakers
Salary: From 21.000 €
Contract: De duración determinada


Organization

Our client is a leading international customer service provider working in more than 28 countries. They design deliver customer experience for some of the world’s leading brands.

Function

Our client is the first toy's factory in the world.

As a Customer Service Agent, your main objective will be:

- It will be customer support for company online website
- Mainly phone and email service
- Receiving and handling customer requests by phone, email and chat
- Collecting and maintaining of customer data
- Clarifying of customer inquiries regarding service,subscription,payment and technical requirements
- Working on requests and comments via Social Media channels

Requirements

We are looking for a person with the following qualifications, experience and skills:

-Excellent German and English language skills (verbal and written)
-Customer-oriented with strong communication and administration skills
-Looking for fun, creative and dynamic personalities
-You are friendly
-You have positive attitude
-Strong communication and administration skills.

Offer

If you join the company:

- Competitive Salary
- Normal working hours
- International environment

Application

Maria Gallifa
mgallifa@talentsearchpeople.com
(+34) 93 231 00 00



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