Create an account

Job description

You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one.

Front Office Specialist with a Native Level of German

Location: Barcelona, Spain

Department: Native Speakers

Salary: Competitive salary


Our client is a multinational company based in the Barcelona area.


As a Front Office Specialist you will be responsible for:

-Effectively process all incoming calls in a professional, friendly and timely manner
-Enter and process all sales order types
-Coordinate with sales regarding order status, shipping dates, product availability and back orders
-Provide support to remote sales offices and personnel
-Effectively and appropriately interact and communicate with the warehouse
-Follow up with customers regarding order confirmation
-Resolve service problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution
-Follow through on customer disputes until resolved


We are looking for someone with the following requirements:

-2 years of previous experience in Customer Service
-Native level of German and excellent English
-Good knowledge of Office and Windows
-High commitment to customer satisfaction
-Passion for excellence with respect to treating and caring for customer
-Patient and friendly attitude
-Strong detail orientation and analytical skills
-Flexibility and open mind-set


-Permanent position.
-Career plan and continuous training.
-Competitive salary.


Macarena Tobías
(+34) 93 231 00 00 (Ext. 173)

Placement agency Nº 9900000357
See offers