MyTSP

Job description

 

German Consumer Experience


Location: Barcelona, Spain

Department: Native Speakers

Organization

Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.

Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.



Function

Role:

-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)

-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.

-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.

-Manage Cases and Ecommerce questions using the software tools provided.

Requirements

-People with high orientation to customer service and passionate about sports.

- Native level or German, advance level in English

- We are looking Junior and Senior profiles.
Junior: More than 3 years work experience
Senior: More than 5 years work experience

-Persuasive and good Communicator (both written and spoken)

-Ability to work both individual and team work.

-Attentive, empathic, flexible and proactive

- Eager to learn

Offer

We offer:

-Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.

-Paid training induction program.

- 6 months trial contract + Fix contract

-Work in a brand new company with the best working tools and environment possible.

- In addition to the salary, we offer social benefits

Information

Ariadna Pijoan
apijoan@talentsearchpeople.com
(+34) 93 231 00 00 ext(190)

Application

Ariadna Pijoan
apijoan@talentsearchpeople.com
(+34) 93 231 00 00 ext(190)



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers