Login
Create an account

Job description

 
You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one.

German Consumer Experience


Location: Barcelona, Spain

Department: Native Speakers

Salary: -

Organization

Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.

Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.



Function

Role:

-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)

-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.

-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.

-Manage Cases and Ecommerce questions using the software tools provided.

Requirements

-People with high orientation to customer service and passionate about sports.

- Native level or German, advance level in English

- We are looking Junior and Senior profiles.
Junior: More than 3 years work experience
Senior: More than 5 years work experience

-Persuasive and good Communicator (both written and spoken)

-Ability to work both individual and team work.

-Attentive, empathic, flexible and proactive

- Eager to learn

Offer

We offer:

-Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.

-Paid training induction program.

- 6 months trial contract + Fix contract

-Work in a brand new company with the best working tools and environment possible.

- In addition to the salary, we offer social benefits

Application

Ariadna Pijoan
apijoan@talentsearchpeople.com
(+34) 93 231 00 00 ext(190)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers