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German Sport Advisor
Our client is an international company in sports industry leader in its sector as a True Sports Performance Brand.
Now they are looking to incorporate in their Consumer Experience Contact Hub someone with proper Customer Service orientation.
-Deliver the best consumer experience attending consumers in all sort of questions about our products or services through the different existing contact points (i.e.: phone, email, Twitter, Facebook)
-Contribute and support the implementation of the Global Consumer Experience Strategy into the Local market.
-Data entry and maintenance of data related to the consumers at local market level into the CRM Platform.
-Manage Cases and Ecommerce questions using the software tools provided.
- People with high orientation to customer service and passionate about sports.
- Native level of German and another European Language and a proficient level of English
- Persuasive and good Communicator (both written and spoken)
- Ability to work both individual and team work
- Attentive, emphatic, flexible and proactive
- Eager to learn
- Being an important part of a new project with international projection in one of the business areas with more development and investment currently: Consumer Experience.
- Paid training induction program.
- 6 months trial contract + Fix contract
- Work in a brand new company with the best working tools and environment possible.
- In addition to the salary, we offer social benefits
(+34) 93 231 00 00 (ext. 230)