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Job description

 

Insurance Assistance Agent with a Native level of French and Fluent level of English (Night Shift)


Location: Barcelona, Spain

Department: Native Speakers

Salary: 19.000 - 21.000 €

Organization

Our client is an international insurance company with offices in the center of Barcelona.

Function

As an Insurance Assistant Agent, you will be working in the customer service division and reporting to your team lead. Your objective will be to assist the clients in the best possible way.
You will be responsible for:
- Receiving inbound calls from clients
- Helping with problem solving
- Supplying all the necessary information
- Attending the customers’ needs
- Providing excellent customer service

Requirements

We are looking for candidates with the following experience, skills and qualifications:

Languages
- Native level of French and Fluent level of Spanish, Italian and/or Dutch

Experience
- At least one year of experience in customer service
- Experience in a help-desk position would be a plus

Soft skills
- Excellent communication skills
- Good telephone manner

Other
- Stable professional background

Offer

- Competitive salary
- Incorporation during September
- Night Shift


Application

Marc Arévalo
(+34) 93 231 00 00 (Ext. 207)



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Placement agency Nº 9900000357
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