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Job description

 

Insurance Assistance Agent with Dutch and English


Location: Barcelona, Spain

Department: Native Speakers

Salary: 17.000 - 19.000 €

Organization

Our client is an international insurance company with offices in the centre of Barcelona.

Function

As an Insurance Assistant Agent, you will be working in the customer service division and reporting to your team lead. Your objective will be to assist the clients in the best possible way.
You will be responsible for:
- Receiving inbound calls from clients
- Helping with problem solving
- Supplying all the necessary information
- Attending the customers’ needs
- Providing excellent customer service


Requirements

We are looking for candidates with the following experience, skills and qualifications:

Languages
- Fluent level of Dutch + another language

Experience
- At least one year of experience in customer service
- Experience in a help-desk position would be a plus

Soft skills
- Excellent communication skills
- Good telephone manner

Other
- Stable professional background



Offer

- Competitive salary
- Incorporation starting on the 07/01/2019
- Wk + festivos de 14:30 a 22:00



Application

Eleonora Ruta
eruta@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 251)



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