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Job description

 
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International Corporate Travel Consultant with Native Level of German


Location: Barcelona, Spain

Department: Native Speakers

Salary: -

Organization

Our client is an international travel agency present in nearly 120 countries that helps businesses to achieve the best travel solutions in a personalized and consultative manner.

Function

- Booking of air, rail, hotel, car services related to a business trip including the understanding of Fare notes and doing rebooking.

- Providing proactive consulting to ensure that the best “logical” price suitable for the trip, traveller and corporation has been obtained.

- Always achieving customer satisfaction and ensuring single contact resolution.

- Ensuring customers’ needs and special requirements are met between clients suppliers.

- Assistance around travel: Visa, clearance of invoices, refunds/cancellations

- Taking care of quality feedback.

- Observing standards/guidelines.

- Ability to work in a goal oriented service environment (both sales service goals).


Requirements

The candidate we are looking for must have:

- Proficiency level in Amadeus or Sabre

- Bachelor level degree or proven relevant experience.

- Native level of German

- Minimum of 2 years’ experience within the business travel industry

- Excellent customer service skills with orientation on quality and on problem solving

- Both excellent written and verbal communication skills

- Positive and proactive attitude

- Ability to work on own initiative or as part of a team where required

- Self-starter and excellent time management skills


Offer

- Permanent contract

- Full time position (working hours from Monday to Friday, 8h/10h- 17h/19h)

- Competitive salary according to candidate’s experience

- Company benefits (insurance, discounts on language courses, studies, nursery, etc..)

- International working environment


Application

Federica Colagiovanni
fcolagiovanni@talentsearchpeople.com
(+34) 93 231 00 00 (ext.137)



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