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Job description

 

IT Helpdesk with German and English


Location: Barcelona, Spain

Department: Native Speakers

Organization

Multinational company providing IT services.

Function

We are recruiting for our client a Line 1 Helpdesk Agent with an excellent level of German and English. This person will be responsible for providing service to the client via phone, web and e-mail, receiving requests and finding the solutions to them.

Requirements

We are looking for a candidate with the following qualifications, experience and skills.

Qualifications

-Excellent level of German
-Fluent in English

Experience

-Previous experience in customer service
-Experience in IT or technical support is a plus

Soft Skills

-Communication skills
-Team player
-Motivated to learn
-Dynamism, good presentation, and motivation
-Customer oriented person

Other:

- Availability to work in Rotating shifts is valuable.
- Availability to start immediately

Offer

-Salary: 18.300€ gross / year
-Full training provided
-880€ / year in Restaurant Tickets after 3 months
-Discounts in sport club and private insurance
-Free Spanish classes, and discount for another language
-Free Private Bicycle Parking
-Discounts on day care
-Free Medical Insurance after 6 months
-Plan dental care
-The possibility to work in a young, dynamic and friendly environment.
-Great opportunities of professional growth

Application

Jose M. Delgado
(+34) 93 231 00 00 (ext.140)



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Placement agency Nº 9900000357
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