Market Associate with a Native Level of Dutch
Location: Barcelona, Spain
Department: Native speakers
Salary: From 19.000 €
Contract: Fixed-term contract
You will join an innovative company, with a young and multicultural environment. The completely remodeled offices are located in Glories, very well connected both by car and public transport, and you will be able to continue boosting your career.
As a Market Associate your main responsibility will be to identify customers' needs.
During your day to day:
- You will handle inbound questions based on scripts and escalate when they don’t know the answer. Outbound calling (market research) based on script.
- You will manage large amounts of inbound and outbound contacts in a timely manner.
- You will follow communication “scripts” when handling different topics.
- You will identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives.
- You will seize opportunities to up sell products when they arise.
- You will Keep records of all conversations in database in a comprehensible way.
You are the person we are looking for if:
- You have excellent German and English language skills (verbal and written).
- You have previous sales experience is a strong plus.
- You are customer-oriented with strong communication and administration skills.
- You will have an initial training with wellness day and continued personal coaching.
- You will work in modern office spaces, well connected by public transportation.
- You will have a competitive salary.
- You will work in a young and international environment.
(+34) 93 231 00 00 (Ext. 252)