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Job description

 

Service Center Agent with a Native level of French


Location: Barcelona, Spain

Department: Native Speakers

Salary: Salario competitivo

Organization

Our client is a major U.S. defense contractor and industrial corporation with core manufacturing concentrations and military and commercial electronics.

Function

As a Service Center Agent, you will have to:

• Deliver Training Consultancy Services to our customers
• Provide Customer Service by handling all training incoming queries via telephone and email communication
• Offer Level 1 Technical Support for our web-based Learning Management System (LMS) internal and external
users
• Perform outbound campaigning activities to meet our Training Sales business goals
• Host Training Administration Transactions that are very process-driven

Requirements

Education
- Higher Vocational Education

Experience
- Little or no related experience needed or specific training required apart from the vocational/academic education

Languages
- Native level of German
- Advanced level of English

Competencies
- Flexibility Energy Cost Awareness
- Teamplayer Brand Ambassador
- Innovative / Creative Approach Deadline Results driven
- Fluent in written spoken English Initiative
- Service Orientation / Responsiveness Continuous Learning
- Intermediate Sales Skills
- Intermediate Information Management

Offer

- International Company
- Multicultural Environment
- Schedule: 08.00 - 17.00
- Real possibility to have a stable contract
- 18,5K salary + 77€/month for speaking French
- 10€ day/food
- Festive days (+120€)
- Transportation and Day care
- Possibility of earning a prize once a year depending on performance (200-20.000€)

Application

Mónica Senín
(+34) 93 231 00 00 (Ext. 215)



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