Our client is made of 14,000 people in more than 120 countries. This company is where companies worldwide go for management of their travel, meetings and events, expenses and related data.
As a Corporate Travel Agent you will have to provide timely and effective solutions to customer enquiries and issues. Book travels as requested in a timely manner, with high level of quality and in the total respect with operations processes in place and in respect with the Travel Policy of the Customer.
Missions:
- Fulfil meet customer expectations based on his Travel Request
- Can price a booking
- Provide an excellent customer service level
- Can assist a traveller/ a booker in case of problems
As a Corporate Travel Service Representative you will have to provide timely and effective solutions to customer enquiries and issues.
We are looking for a candidate with the following qualifications, experience and skills:
- Advanced level of English
- Another European language is a plus
- Advance Amadeus Knowledge
- Windows/ Ms Office/ Internet
- Active listener
- High attention to detail
- Excellent communication skills and customer care skills
- Customer service oriented
- Positive and proactive attitude
- Responsible and independent work habit
- Extensive training, personal development programs and mentoring to fully develop your skills
- International environment
- Rotating shifts
- Office located in Barcelona city centre
- Good salary conditions + bonuses
