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Job description

 
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Customer Service Representative with Native Level of French


Location: Cornellá de Llobregat, Barcelona, Spain

Department: Native Speakers

Salary: Competitive salary

Organization

Our client a multinational, global leader in oral healthcare solutions. With 62 years of dental industry experience. Experts in surgical, regenerative and restorative products, and digital dentistry solutions that work alongside world-class educational opportunities.

Function

The CS Representative will provide efficient support to customers, sales teams and finance department for the French market to ensure product availability and technical advice.

Your main responsibilities would be:

-Answer incoming phone calls, giving technical information and/or placing orders into the system;
Respond to customer requests and solve their issues by providing them with product and service information and serving as liaison between the customer and various departments;
-Enter orders into the system, control stock and back orders follow up on delivery. Process returned items in order to ensure the clients receive the needed items on time and ensure all processes meet the company’s policies;
-Set up new accounts, maintain records, and perform related administrative duties to ensure that all data is accurate;

Requirements

We are looking for a person with the following qualifications, experience and skills:

Qualifications:
-Native level of French
-Fluent level of Spanish and English

Experience:
-Experience in a multinational Customer Service department, preferably in the healthcare industry

Skills:
-Microsoft Office user
-Working knowledge of Oracle or a similar ERP system

Soft Skills:
-Customer oriented
-Stress resistant
-Well organised
-Good communication skills

Offer

- Stable position
- Competitive salary
- Social benefits
- Multicultural environment

Application

Christopher Johnson
(+34) 93 231 00 00 (Ext. 179)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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