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Job description

 
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Collector with Native Level French


Location: Cornellà de Llobregat, Spain

Department: Native Speakers

Organization

We are recruiting a Collections Specialist for a multinational company which offers possibilities of professional growth.

Function

As a Collector your main responsibilities will be:

-To minimize Business investment in receivables
-Minimize interest losses on outstanding amounts
-To maintain appropriate Ledger housekeeping, general customer accounting reconciliations and up to date records to satisfy company standards and deadlines
-To balance the potential profit with potential risk in granting and collecting credit to our customers
-Ensure timely collections of outstanding balances from customers according to the company’ credit collections escalation policy
-Ensuring customer calls and emails are responded to within department targets. Identify any customer complaints and escalate as appropriate
-Anticipate and communicate with customer services, sales representative, customer about disputed items, present and potential payment issues, credit hold situation
-Support and be backup for other collector’s associates
-Liaise with the credit collections team lead about all credit issues
-Keep accurate and up to date logs of individual customer information


Requirements

We are looking for a person with the following qualifications, experience and skills:

Experience required:
-Handling high levels of incoming calls activity, preferably in the area of Credit Collections
-Negotiation with customers and a number of internal stakeholders, dealing with collections, dispute management, account reconciliations, charges/payments

Languages: Native level of French

Personal skills:
-Capacity of fluent interpersonal negotiation both with external and internal customers
-Tenacity, ambition and sense of ownership and responsibility
-Ability to work under pressure and on own initiative and collectively as a team
-Self-motivation and focus on objectives and results
-Excellent interpersonal, communicative and influencing skills, verbally and written

Knowledge required:
-Understanding of customer accounts and general business workflows
-Basic accounting knowledge, especially customer accounting
-MS Office
-SAP would be beneficial but not essential


Offer

-Competitive salary package.
-Stable offer.


Information

Mélie Vauthier
mvauthier@talentsearchpeople.com
(+34) 93 231 00 00 (ext. 207)

Application

Mélie Vauthier
mvauthier@talentsearchpeople.com
(+34) 93 231 00 00 (ext. 207)



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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