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Customer Master Data Administrator with Polish and English
Cornellà de Llobregat, Spain
We are recruiting a Customer Master Data Administrator for a multinational company which offers possibilities of professional growth.
As a Customer Master Data Administrator you will be responsible for:
-Accountability for managing the administration of all customer-related data.
-Processing all Customer Master Data inputs and changes.
-Handling all data entry requests and queries received.
-Ensuring that service quality levels fully meet expectations.
-Ensuring compliance with legal requirements.
-Identifying and communicating gaps, queries, and errors.
-Maintaining a high standard of customer service.
-Supporting improvement programs
-Supporting the implementation of the price increase programs.
-Informing Supervisors of any issues or opportunities with existing customers, such as upcoming major contract renewals, etc.
-Being the primary contact with the country-based account management team, as well as commercial and query teams.
We are looking for a person with the following qualifications, experience and skills:
-Excellent team player. Able to work well within the own team, as well as building strong relationships with all other internal and external stakeholders.
-Excellent communication and telephone skills.
-Understanding of customer administration matters for different countries.
-PC literate (SAP for data handling and reporting and Microsoft Outlook)
-Enthusiastic and easy to get on with.
-Strong customer focus.
-Ability to work to global work procedures.
-Languages: Excellent English, Native level of Polish.
-Competitive salary package.
Íngrid Terrats Niubó
+34 93 231 00 00 (145#)