Login
Create an account

Job description

 
You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one.

Customer Service Assistant with a Native level of French


Location: El Prat de Llobregat, Spain

Department: Native Speakers

Salary: Competitive salary

Organization

Our client is a sports company that prides itself in attracting the best employees.

Function

We are looking for creative, self-driven, dynamic and experienced people to become part of the team in Barcelona. Being enthusiastic about adventure sports or fashion is a plus.

As a Customer Service Assistant, you will be responsible for:

-Deal with customer and sales queries quickly and effectively;
-Be able to take accurate and concise information over the telephone;
-Perform the order entry into the ERP system (SAP);
-Check stock availability and call the final consumer if there is any issue;
-Tracking and follow up of orders, liaising with the warehouse and shipping company;
-Deal with any operational issue (refusals, returns, damages, etc.);
-Ensure basic maintenance of Operations Systems;
-Prepare and maintain customer order database and issue invoices;
-Email dialogue with the customers and sales force;



Requirements

We are looking for a candidate who meets the following requirements:

Qualifications

-You have a native level of French
-Fluency in English also required (is our company language)
-Any additional language (Spanish or German) is a benefit

Experience

-You have customer service experience in fast-moving consumer goods industry or Retail/Fashion/sports

Skills

-You have excellent communication skills (both written and verbal)
-You have understanding of back Office Operations systems
-Good knowledge of Excel, Microsoft Office and SAP is a plus.



Offer

We provide an attractive benefits package:

-Competitive salary
-Full time position
-Permanent contract
-Working from Monday to Friday 9h-18h
-Young and International environment



Application

Andrea Atrio
(+34) 93 231 00 00 (Ext.202)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers