Customer Service with High level of German
Location: Lisboa, Portugal, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract
The client combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
In your day to day, you will:
- Deliver the best service to the customer via different platforms
- Offer information, solutions and counselling to customers
- Maintaining positive customer relationships through a responsible treatment of each contact
The perfect candidate has:
- Native level of German.
- Strong in communication and interpersonal skills (written and verbal).
- Trust and Passionate people, able to Inspire others and add value showing Empathy.
- Competitive salary + Technical complement » 14 months/ year.
- Monthly performance bonus.
- Monthly meal allowance.
- Help in finding accommodation in Lisbon.
- Great office location with easy access by public transport.
- Recognition program for referral friends.
- On-site kitchen, fresh fruit twice per week, and vending machines with employee discount.
- English speaking Doctor on site.
- Initial training fully paid by the Company and included in the contract.
- Regular Careers Opportunities based on your internal job performance, including the management position.