Profiles Ciberseguridad
Long-term contract
Full-time
From 19.000 €
The client combines comprehensive customer care capabilities with unparalleled digital, training and technology expertise to help build brand loyalty and improve customer satisfaction.
You will work for a a people-driven global company that delivers Customer Experience solutions to some of the world’s best brands. Their commitment is to provide the best environment for our associates and allow them to grow and contribute to success.
In your day to day, you will:
- You will perform inbound support (e.g. technical assistance and advice on Smart Mobility and e-Performance Services for both customers and dealers, such as administration of customer accounts, registration or operating issues, charging network, parking services, Porsche Drive, etc.)
- You will perform cross-sales (e.g. clarification of contract-related questions, extending subscriptions, etc.)
- You will offer outbound support (e.g. related Smart Mobility or e-Performance Services)
The perfect candidate has:
- You have a native level of German
- You are strong in communication and interpersonal skills (written and verbal)
- You are trust and Passionate people, able to Inspire others and add value showing Empathy
-Competitive wages – base + language + performance + special bonus
-40 hours/week (between 6 am - 20 pm, Monday to Sunday)
-Employee discounts
-Private healthcare dental insurance (after six months of employment)
-Fun and engaging company-wide initiatives, like our SitelFit wellness program
