The company provides IT services and solutions. One of the main factors is to maintain the personalized relationship with their customers and partners to ensure quality service.
As Swedish IT service Desk Technician you will be in charge to provide first line technical support to our clients. You will be considered to act as a single point of contact for phone calls and emails. Moreover, you will be also receiving, logging and managing calls via telephone and email.
We are looking for a person with the following skills:
- Fluency in Swedish and Portuguese/English
- Experience in end user support (helpdesk or service desk)
- Good knowledge of Microsoft Operating Systems, Microsoft Office, Network Protocols, Anti-Virus
- Knowledge of ITIL based support systems
- Troubleshooting incidents/requests in PC's, Printers, Windows OS, Hardware.
- Company relocation plan for foreign candidates
- Remuneration compatible with knowledge / experience
- Integration in a young and dynamic team
- Training and career progression
