Back Office Agent with High Level German


You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one

Profiles Ciberseguridad

Long-term contract

Full-time

Competitive salary

  • Immediate incorporation

Our client always strives to provide the best Customer Experience to its clients by valuing human interactions and making technology simpler. By taking a huge part of the Swiss Telecom Market, our client offers the most cutting-edge technology regarding 4G+ network and Fiber/TV Solutions. This company is located in the heart of Lisbon, making daily access very s¡mple and easy.

As a Back Office Agent with a Native/High Level of German your main function will be to support and improve customer satisfaction. During your day to day:

- You will deliver the best service and support customers by email in the desired language.
- You will provide information and solutions on the offered products/services.
- You will update all new customers' requests in the company' software.
- You will maintain positive customer relationships through a responsible treatment of each contact always looking for news ways of improvement.

You are the person we are looking for if:

- You are native or have a high level in German. (mandatory)
- You have at least an intermediate level of English.
- You have technological aptitude.
- You have excellent communication and interpersonal skills.
- You value reliability and punctuality.
- You are passionate about people, able to inspire others and add value showing empathy.

- Competitive salary paid in 14 times
- Monthly extra bonus
- Monthly meal allowance paid in card
- Great office location with easy access by public transport
- Flexible working schedule
- On-site kitchen and cozy environment
- Off-scheduled interactive team activities

Similar vacancies