Customer Care Agent with an Excellent Level of German
Location: Lisboa, Portugal
Department: Native speakers
Salary: From 15.000 €
Contract: Fixed-term contract
Our client is a leading multinational company, which offers innovative solutions for smart homes and cities and connected industry and mobility. 130 years after the foundation of the company, 390 000 employees around the world have helped create trends in innovation and connectivity.
As a Customer Care Agent you will be part of an expert team on behalf of the company`s client.
- Represent our client's service standards with the goal of long-term customer loyalty
- Be responsible for thorough research, case management and careful process documentation
- To answer customer inquiries by email and / or telephone
We are looking for a professional with the following qualifications, experience and skills:
- To ideally be educated to degree level and/or have relevant work experience.
- Experience in Customer Care positions are a big plus
- To have excellent German language skills, as well as a good level of English
- To be passionate about customer service and enjoy contact with people
- To have a quick understanding of common information technologies
- Opportunity to join a globally operating company
(+34) 93 231 00 00 (ext. 218)