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JOB DESCRIPTION

 

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Customer Service Representative with German


Location: Lisboa, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client is an outsourcing company specialized in the customer engagement through different projects. They are present worldwide, being the partner of many well known brands.

Function

You will be part of a team of top professionals. You will provide support to the German markets by phone, mail or chat. The main point is to deliver the best Customer experience in order to sustain the company's reputation

During your day to day:

- You will do Inbound Customer service for bookings, purchases of services or goods;
- You will provide assistance with concerns regarding payment, shipping, return exchange and further questions about customer accounts;
- You will have to manage changes, adjustments, complaints and any other customer concerns.



Requirements

You are the candidate we are looking for if:

- You have an excellent level of German and English
- You have experience in Customer Service or Digital industry is a plus
- You have a high affinity to the technology industry
- You enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable
- You have consumer oriented mind-set and willingness to provide the best service


Offer

By joining this company:

- You will get an attractive salary
- If you are away from Lisbon, you will get an exceptional relocation package (flight tickets, accommodation, support to get your documentation)
- You will have the chance to start an international career
- You'll be joining an Award winning team
- You will have possibility to work with prestigious brands
- You will get opportunities to grow

Application

Chloé Fargues
cfargues@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 214)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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