Login
Create an account



JOB DESCRIPTION

 

You can no longer apply to this job. This job is no longer available. Please contact us if you're interested in jobs like this one


Customer Service Representative with High Level German


Location: Lisboa, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client always strives to provide the best Customer Experience to its clients by valuing human interactions and making technology simpler. By taking a huge part of the Swiss Telecom Market, our client offers the most cutting-edge technology regarding 4G+ network and Fiber/TV Solutions. This company is located in the heart of Lisbon, making daily access very s¡mple and easy.

Function

As a Customer Service Representative with a Native/High Level of German your main function will be to support and improve customer satisfaction. During your day to day:

- You will deliver the best service and support customers by phone in the desired language.
- You will give information, solutions and counselling on the offered products/services, not only for existent customers but also, for potential new ones.
- You will update all new customers' requests in the company' software.
- You will maintain positive customer relationships through a responsible treatment of each contact always looking for news ways of improvement.

Requirements

You are the person we are looking for if:

- You are native or have a high level in German. (mandatory)
- You have at least an intermediate level of English.
- You have experience in Customer Service (preferable).
- You have technological aptitude.
- You have excellent communication and interpersonal skills.
- You value reliability and punctuality.
- You are passionate about people, able to inspire others and add value showing empathy.

Offer

- Competitive salary paid in 14 times
- Monthly extra bonus
- Monthly meal allowance paid in card
- Monthly transportation allowance
- Great office location with easy access by public transport
- Flexible working schedule
- On-site kitchen and cozy environment
- Off-scheduled interactive team activities

Application

Catarina Costa
ccosta@talentsearchpeople.com
(+351) 21 145 01 53
(+34) 93 231 00 00 (Ext. 207)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers