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JOB DESCRIPTION

 

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Customer Service Specialist with German


Location: Lisboa, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Join a multifaceted and multinational company and be part of a motivated, dynamic and multicultural team.

Function

As a Customer Service Representative with a Native Level of German your main function will be to support and improve customer satisfaction. During your day to day:

- You will deliver the best service and support customers by phone in the desired language
- You will give information, solutions and counselling on the offered products/services, not only for existing customers but also, for potential new ones
- You will update all new customers' requests in the company' software
- You will maintain positive customer relationships through a responsible treatment of each contact always looking for news ways of improvement

Requirements

You are the person we are looking for if:

- You are native or have a high level in German
- You have at least an intermediate level of English
- You have experience in Customer Service (preferable)
- You have technological aptitude
- You have excellent communication and interpersonal skills
- You value reliability and punctuality
- You are passionate about people, able to inspire others and add value showing empathy

Offer

- Competitive salary
- Monthly extra bonus
- Great office location with easy access by public transport



Application

Chloé Fargues


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers