Profiles Ciberseguridad
De duración determinada
Full-time
Salario competitivo
You will join an international company located in the center of Lisbon, very well connected with all the public transports (bus, train, metro) and you will be able to continue boosting your career. The project that we present you is with a client that is the leading creator, publisher and distributor of interactive entertainment and services, with a rich portfolio of world-renowned brands.
As a Travel Agent-Customer Support, your main objective will be to improve the customer experience by assisting with their travel arrangements:
During your day to day:
- You will handle calls/emails in both Spanish and English (80% Inbound and 20% Outbound communication with the customers)
- You will handle special requests;
- You will do the reservations management;
- You will take care of the complaints and contact the hotels in case required
You are the person we are looking for if:
- You speak an excellent level of Spanish and English.
- You have experience in Customer Service or Tourism industry is a plus
- You have a high affinity to the tourism industry as well as good geographic knowledge
- You have a strong service orientation and can quickly familiarize themselves with new topics
- You enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable.
- You have consumer oriented mind-set and willingness to provide the best service
- You will start your international career
- You'll be joining an Award winning team;
- You will be part of an Innovative and forward thinking company;
