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JOB DESCRIPTION

 

Travel Support Agent with German


Location: Lisboa, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract


Organization

Our client is an outsourcing company specialized in the customer engagement through different projects. They are present worldwide, being the partner of many well known brands.

Function

Working as a Travel Support Agent, your task is to support customers who have some issues linked to the tourism sector. We help travelers to find, plan and book their hotel and provide a carefree and efficient travel experience.

During you day to day:
- You will be doing telephone sales advice regarding the selection of hotels
- You will be doing the creation of suitable offers based on the wishes and needs of the traveler
and subsequent direct booking
- You will do active sales consulting with the aim of successful hotel reservations
- You will do the receipt of complaints and appropriate active treatment of the same
- You will manage booking changes, as well as any other client concerns


Requirements

You are the candidate we are looking for if:

- You have an excellent level of German and English
- You have experience in Customer Service or Digital industry is a plus
- You have a high affinity to the technology industry
- You enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable
- You have consumer oriented mind-set and willingness to provide the best service


Offer

By joining this company:

- You will get an attractive salary
- If you are away from Lisbon, you will get an exceptional relocation package (flight tickets, accommodation, support to get your documentation)
- You will have the chance to start an international career
- You'll be joining an Award winning team
- You will have possibility to work with prestigious brands
- You will get opportunities to grow

Application

Adriano Gatti
agatti@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 250)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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