Customer Care Agent with Italian
Location: Lisbon, Portugal
Department: Native speakers
Salary: Competitive salary
Contract: Long-term contract
The client is an American multinational technology company. The company's hardware products
includes smartphone, tablet, computer, personal computer, portable media
player, smartwatch, digital media player, and home smart speaker. Its online services includes
several online stores.
As a Customer Support, your main objective will be to improve the customer experience by assisting with their queries:
You will be responsible for:
- Handle calls/emails in both Italian and English.
We are looking for a person with the following qualifications, experience and skills:
- Excellent level of Italian and English.
- Experience in Customer Service is a plus
- Have a high affinity to the technology industry
- Have a strong service orientation and can quickly familiarize themselves with new topics
- Enjoy working in a team and with customers
- You are flexible and committed
- You are able to bring facts to the point and explain the customer understandable.
- Have consumer oriented mind-set and willingness to provide the best service
- Start of an International career;
- You'll be joining an Award winning team;
- Possibility to work with prestigious brands;
- Be part of an Innovative and forward thinking company;
- Lisbon is a great place to live and work.
- Attractive base salary, food allowance and bonus system a weekly working time of 40 hours (full time) in shifts from Monday to Sunday between 07:00 and 22:00
- Implementation / assistance with all official applications
And much more...
(+34) 93 231 00 00 (Ext. 317)