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Commercial Manager B2C - English
HomeAway, company leader in the travel industry
The Commercial Manager B2C’s primary responsibility is to manage a team working with Vacation Rental Owners to help them maximize the marketing and distribution potential of their participation in the HomeAway marketplace. The Manager is responsible for helping partners maximise production potential to achieve targets, driving implementation of internal business initiatives, and improving process efficiencies.
-Produce and successfully execute strategies for the region and the brands portfolio that enables the business to maximize the potential for B2C opportunities with both existing and new clients
-Drive the success account model to achieve targets and results including working cross functionally with marketing, customer service and finance to support partner acquisition and development
-Lead, manage and develop a team to deliver performance targets by securing and maintaining attractive rates and inventory
-Responsible for directing a team to maximize accounts’ metrics and performance to deliver increases in conversion and optimization
-Ensure team adherence to all company policies, procedures and business ethics codes and ensure that they are communicated and implemented within the team
-Manage relationships with internal stakeholders to deliver high level of service and escalations where required
-Gathering feedback from partners regarding product enhancements and processes to drive efficiencies and increased revenues
We are looking for a person with the following qualifications, experience and skills:
-Fluent in English (Spoken and written)
-5-7 years’ account experience of which 2 years are at a managerial level
-E-Commerce experience preferred
-Strong written and oral communication skills
-Demonstrated ability to lead teams successfully in a fast-paced team environment
-Build Maintain Teams
-Management of complexity
-Strong analytical, organisational, and communication skills
-Ability to work independently and be self-motivated
-Full permanent position
Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.