Technical Support Agent with French
Location: Paris, France
Department: Native speakers
Salary: From 17.000 €
Contract: De duración indefinida
You will be working for an international company located in Barcelona, that provides software solutions for the luxury industry.
As a Technical Support Agent you will be responsible for providing support to French speaking Customers. On your day to day you will:
- You will be in charge of delivering Customer phone and email support
- You will be responsible for: Level 1 Impact Troubleshooting
- You will be in charge of Customer management
- You will be solving technical and configuration problems
- Reporting technical problems Level 2 to the team in charge.
Your are the candidate we are looking for if:
- You speak a high or native level of French
- If you speak an advanced level of English that would be a plus and allow you to develop and grow within the company!
- You have basic knowledge -user- in microcomputing
- You like talking to people and solving issues!
- You will have a permanent contract
- You will have a competitive salary for a junior profile
- You will work in Barcelona's center!
- You will have drinks and food in the office
- You will have flexibility to work from home
- You will have flexible working hours from Monday to Friday
(+34) 93 231 00 00 (ext. 211)