MyTSP

Job description

 

Customer Service Advisor (German Speaker)


Location: Porto, Portugal

Department: Native Speakers

Organization

Our client is an innovative e-commerce company that brings the world's best fashion boutiques to an international audience.

Function

Reporting to the Customer Service Manager, you will have the opportunity to gain excellent hands-on experience in a fast-paced fashion marketing environment, which will broaden as the team grows. This role has key responsibilities to ensure that the highest levels of customer service are delivered to both our consumers and partners at all times and via every communication channel.

Main responsabilities:

- Respond to Customer Inquiries via several channels (Chat, Email and Telephone);
- Provide information with regards to products/services and other related inquiries;
-Be the face of the company to the customers and partners alike.


Requirements

- Experienced in customer service (minimum of 1 year), preferably in a fashion environment;
- Fluent in English and German (mandatory);
- Proficient in the use of IT systems, both customer service specific and windows packages;
- Highly skilled in written and verbal communication;
- Able to work under pressure;
- Knowledgeable of fashion/fashion brands;
- Confident and articulate;
- Hardworking and passionate.

Offer

- Competitive Salary;
- Opportunity to join an expanding company-

Information

Susana Ramos
sramos@talentsearchpeople.com

Application

Susana Ramos
sramos@talentsearchpeople.com



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers