Profiles Ciberseguridad
Long-term contract
Full-time
Competitive salary
Join a multifaceted and multinational company and be part of a motivated, dynamic and multicultural team.
As a Customer Service Representative with a Native/High Level of German or French your main function will be to support and improve customer satisfaction. During your day to day:
- You will deliver the best service and support customers by phone in the desired language
- You will give information, solutions and counselling on the offered products/services, not only for existing customers but also, for potential new ones
- You will update all new customers' requests in the company' software
- You will maintain positive customer relationships through a responsible treatment of each contact always looking for news ways of improvement
You are the person we are looking for if:
- You are native or have a high level in German or French
- You have at least an intermediate level of English
- You have experience in Customer Service (preferable)
- You have technological aptitude
- You have excellent communication and interpersonal skills
- You value reliability and punctuality
- You are passionate about people, able to inspire others and add value showing empathy
- Competitive salary
- Monthly extra bonus
- Monthly meal allowance paid in card
- Monthly transportation allowance
- Great office location with easy access by public transport
- Flexible working schedule
