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Job description

 

Customer Service Operator with an Excellent level of Dutch + French + Spanish + English


Location: Valldoreix/Sant Cugat, Spain

Department: Native Speakers

Salary: Salario competitivo

Organization

International company specialized in software systems.

Function

As a Customer Service Operator, you will be handling the telephone management of inbound calls from Spain, France, and Belgium.

You´re responsibility will be handling inbound calls from customers, prospects, partner organisations, and suppliers, and transferring these calls internally to the correct colleague.

Your main responsibilities:

-Handling all incoming phone calls and emails.
-Providing excellent customer service
-In charge of the administrative and financial tasks of the office

Requirements

•Qualifications
-Excellent knowledge of Dutch, French and English
- Knowledge of Spanish would be a plus

•Experience
-At least 1 year experience in a customer service environment, such as in Operations Support, Operator, 1st Line, or a receptionist role.
-Experience with Switchboard/Multi line, specifically VOIP would be ideal.
-Experience handling high volume of inbound telephone calls.

•Skills
-Customer-focused attitude
-Ability to communicate effectively and professionally on the telephone
-Able to communicate with people at all levels
-Proficient in Microsoft office package
-Possess a positive attitude in all aspects of the role.
-Self-motivated and tenacious, with excellent attention to detail and the ability to work under pressure.

Offer

-Permanent contract
-Competitive salary
-Payed training

Application

Sara Ramos

(+34) 93 231 00 00 (Ext. 223)



TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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