MyTSP

Job description

 

Assistant General Manager


Location: Wertheim, Germany

Department: Native Speakers

Organization

Position Summary

- Embrace demonstrate the brand philosophy values
- Direct store performance profitability with a customer first culture
- Communicate implement the retail strategy initiatives to support the business vision
- Motivate, lead develop the store team to deliver the Experience to an exceptional level
- Deliver the highest standards of Brand Presentation execution operational efficiencies

Function

Position Scope - Exceed Sales and Profitability Targets

- Deliver profit expectations by exceeding sales, key metric targets managing expenses; Conversion, Sales Per Worked Hours,Customer Data Capture, Units Per Transaction

- Optimize resource to improve productivity and provide an exceptional Experience

- Utilize available data to draw conclusions to optimize performance and/or take corrective action

- Proactively track monitor competitor activity share opportunities

- Share ideas solutions to optimize performance by working with the store team

- Partner with AGM-Customer Support (CS) to create deliver action plans to minimize shrink improve store compliance

INSPIRE AND DEVELOP THE TEAM

- Direct and inspire the team to deliver KPI results by providing the best possible experience

- Support the hiring development of talent to meet the business requirement

- Manage talent performance, support personal development plans, provide regular feedback coaching

- Encourage a culture with creativity, strong work ethic a passion for the brand

- Act as the store Brand Ambassador, manage the adherence of the company dress grooming standards

- Recognize acknowledge achievements across all employees

- Deputize for the General Manager by successfully leading empowering the team to maximize performance

- Promote team work, actively listen and involve others in decision making

THE EXPERIENCE AND SERVICE MODEL

- Embrace demonstrate the Service Philosophy Model

- Consistently communicate, deliver drive the Experience service model to an exceptional level

- Foster a customer first culture across the store employee population

- Provide all customers a welcoming environment to Connect, Convert Conclude, leaving them with a positive lasting impression of the company

- Coach develop the Customer Experience Managers to ensure they share the required product knowledge are able to coach the teams on selling skills

BRAND PRESENTATION AND OPERATIONAL EFFICIENCY

- Plan and communicate the execution of Model Store standards using the correct floor maps documents

- Implement the Brand visual proposition to commercially support the customer journey increase KPI's

- Influence the visual presentation strategy through commercial thinking utilisation of reports

- Ensure inventory levels optimize performance by delivering operational excellence

- Collaborate with Customer Support team to ensure daily replenishment requirements are delivered using the correct process equipment- IPODS radio’s

- Deliver compliance to all company policy procedures including, cash management and Health Safety

Requirements

- A minimum of 2 years in a similar position
- Fluent German and English
- Demonstrated team leadership experience
- Demonstrated experience in the fashion industry

Offer

- International company
- Competitive salary
- Fantastic training and learning opportunities

Information

Christopher Johnson
(+34) 93 231 00 00

Application

Christopher Johnson
(+34) 93 231 00 00



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
See offers