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JOB DESCRIPTION

 

Managed Services Engineer N1


Location: Madrid, Spain
Department: IT & E-Commerce
Salary: From 25.000 €
Contract: De duración indefinida


Organization

If you have a degree in Network Engineering or Computer Engineering and are fluent in English, French and Spanish, this is your opportunity.
This is your opportunity!
You will be working for an important telecommunications client, leader in the sector both nationally and internationally!

Function

As an Managed Services Engineer N1 in your day-to-day work:
- Handle incidents in accordance with SLAs
- Follow up and resolve L1/L2 user incidents in accordance with SLAs
- Escalate complex incidents to L2/L3 teams.
Participate in the team’s continuous improvement around technical and
functional processes as well as help improve customer’s satisfaction
- Communicate and collaborate closely with the teams, help and support your
colleagues

Requirements

You are the person we are looking for if:

- You have a degree in Engineering (Telecommunications or Computer Science) or CFGS (Administration of Networked Computer Systems).
- You have certifications in CISCO (CCNA, CCNP).
- You are fluent in English, French and Spanish.
- You are customer-oriented


Offer

- You will have a competitive salary.
- You will work with the most up-to-date technologies on the market.
- You will work full time.
- You will work in a company that will give you the opportunity to continue your professional development.
- You will be part of one of today's most important multinationals.

Application

Guillermo Caballero
gcaballero@talentsearchpeople.com
(+34) 91 590 04 31 (Ext. 205)


TALENT SEARCH PEOPLE S.L.
Placement agency Nº 9900000357
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