MyTSP

Job description

 

Assistant General Manager


Location: Parndorf, Austria

Department: Retail

Organization

Position Summary

- Embrace demonstrate the brand philosophy values
- Direct store performance profitability with a customer first culture
- Communicate implement the retail strategy initiatives to support the business vision
- Motivate, lead develop the store team to deliver the Experience to an exceptional level
- Deliver the highest standards of Brand Presentation execution operational efficiencies

Function

Position Scope - Exceed Sales and Profitability Targets

- Deliver profit expectations by exceeding sales, key metric targets managing expenses; Conversion, Sales Per Worked Hours,Customer Data Capture, Units Per Transaction

- Optimize resource to improve productivity and provide an exceptional Experience

- Utilize available data to draw conclusions to optimize performance and/or take corrective action

- Proactively track monitor competitor activity share opportunities

- Share ideas solutions to optimize performance by working with the store team

- Partner with AGM-Customer Support (CS) to create deliver action plans to minimize shrink improve store compliance

INSPIRE AND DEVELOP THE TEAM

- Direct and inspire the team to deliver KPI results by providing the best possible experience

- Support the hiring development of talent to meet the business requirement

- Manage talent performance, support personal development plans, provide regular feedback coaching

- Encourage a culture with creativity, strong work ethic a passion for the brand

- Act as the store Brand Ambassador, manage the adherence of the company dress grooming standards

- Recognize acknowledge achievements across all employees

- Deputize for the General Manager by successfully leading empowering the team to maximize performance

- Promote team work, actively listen and involve others in decision making

THE EXPERIENCE AND SERVICE MODEL

- Embrace demonstrate the Service Philosophy Model

- Consistently communicate, deliver drive the Experience service model to an exceptional level

- Foster a customer first culture across the store employee population

- Provide all customers a welcoming environment to Connect, Convert Conclude, leaving them with a positive lasting impression of the company

- Coach develop the Customer Experience Managers to ensure they share the required product knowledge are able to coach the teams on selling skills

BRAND PRESENTATION AND OPERATIONAL EFFICIENCY

- Plan and communicate the execution of Model Store standards using the correct floor maps documents

- Implement the Brand visual proposition to commercially support the customer journey increase KPI's

- Influence the visual presentation strategy through commercial thinking utilisation of reports

- Ensure inventory levels optimize performance by delivering operational excellence

- Collaborate with Customer Support team to ensure daily replenishment requirements are delivered using the correct process equipment- IPODS radio’s

- Deliver compliance to all company policy procedures including, cash management and Health Safety

Requirements

- A minimum of 2 years in a similar position
- Fluent German and English
- Demonstrated team leadership experience
- Demonstrated experience in the fashion industry

Offer

- International company
- Competitive salary
- Fantastic training and learning opportunities

Information

Iris Semper
isemper@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 307)

Application

Iris Semper
isemper@talentsearchpeople.com
(+34) 93 231 00 00 (Ext. 307)



Talent Search People is an international recruitment agency based in Barcelona, Madrid and Lisbon. We provide highly specialised recruitment services within our four areas of expertise: Sales & Marketing, IT & E-Commerce, Native Speakers and Finance & Administration.


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