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Inside Sales Agent
Sales & Marketing
We are recruiting an Tele Sales and Customer Service Assistant for a company that manufactures shoes in India.
As an Inside Sales Agent your main responsibilities will be as follows:
• Tele sales of the company’s products. Calling active, non active and prospective customers in order to create and secure business. Customer support and commercial agents support (by telephone and by mail), for all types of queries and complaints, either administrative or commercial.
• Control of export and domestic market orders- reception, screening and control of prices and payment terms. Check every order against stock and determine whether any quantity is not servicable. Find out the delivery time from the management and inform to the customer.
• Support Accounts/Book keeper in pursung matters of unpaid invoices from customers.
• Support the admin staff with Outputs (delivery of goods) - help with prepare packing notes to the warehouse after checking with orders. Help admin staff to prepare shipment/delivery notes to pass to the courier companies for collections.
• Maintenance and updating of customer records with data according to Law and keeping tabs of commercial agents in the management software.
• Answer general enquiries.
• General administrative tasks.
We are looking for someone with the following qualifications, experience and skills:
-Intermediate/advanced level of English is required.
-2-3 years of experience minimum in similar position.
-Excellent communication skills.
-Ability to build strong, long lasting business relationships.
-Office hours are from 9am to 5:30pm, with 30 minutes break for lunch.
-International and dynamic environment.
(+34) 93 231 00 00 (Ext.178)