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HR Software Consultant
Comercial y Marketing
Our client provides businesses integrated software solutions with a complete range of software and hardware.
- Lead the software's implementation and optimization: analyse customers’ requirements, elaborate an implementation plan and configure software accordingly.
- Interface with customers for software implementation and upgrades, problem resolution, enhancements, specialized reporting, training, pre and post-sales support.
- Report project statuses to all parties.
- Assist the Sales team in software demos for key prospects.
- Address technical questions and resolve customer issues and concerns.
- Develop training material and provide in-house and remote customer training.
- Master the capabilities of the ERA solution, advise customers on how to use them effectively in their work-flow and procedures.
- Identify opportunities for improvement and communicate customers’ suggestions to the Software Development team.
- Assist the Documentation team in creating software manuals.
- Test new releases
- Bachelor Degree in Computer Engineering, Mathematics or HR.
- Knowledge and experience in HR technology sector is an advantage but no must.
- Strong time management and analytical skills.
- Thorough knowledge of Spanish and English. Knowledge of Dutch or French is a plus.
- Written and verbal communication skills are extremely important.
- Excellent customer service skills. : active listening skills, the ability to quickly assess and define technical problems and their causes and recommend solutions.
- Software and customer driven
- Highly organised and confident, showing good initiative.
- Self motivated, enthusiastic and able to deal with deadlines.
- Happy to travel to customers across the country and abroad.
Don’t hesitate to apply when you combine outstanding HR skills with enthusiasm and keen interest in technology and software!
- Competitive salary
- Good working environment
(+34) 93 231 00 00 Ext 178