Help Desk IT Support (2nd line) - Swedish Speaker
IT & E-Commerce
Our client is a information and technology company, offering a full range of technology products, solutions and services in 23 different languages to multiple companies from different sectors, on a very rewarding and vibrant multicultural environment.
The ideal candidate will have the following responsabilities:
- Serve as second person of contact for the customers of the Swedish market when there is a technical issue;
- Determine which is the best solution for the technical issues;
- Direct and guide the the customer on how to solve the their technical issues.
The ideal candidate needs to meet the following requirements:
- IT Experience and background (MANDATORY);
- Knowledge in Hardware
- Excellent communicator;
- Team player;
- Interested in the IT world;
- Fluent in Swedish and English;
- IT systems knowledge: Windows and Office;
- Experience in physical and informal lines
- Contract with the company;
- Competitive salary;
- Opportunity to join an expanding company.
T: (+34) 93 231 00 00 (194)