Job description


Business Analyst

Ubicación: Madrid, Spain

Departamento: IT & E-Commerce


Important multinational


• Learn sales processes through process mapping to fully understand how the technology is used and impacts created through change
• Troubleshoot daily issues and engage development or IT support, as needed
• Responsible for end-to-end business analyst duties including requirements gathering, data analysis, functional design, system implementation, and user acceptance for sales teams
• Participate in our development process by developing appropriate user stories, test plans, and acceptance testing for all recommended system changes
• Develop and maintain thorough documentation of system processes and change requests

Supporting our Users:
• Work with sales management to understand user needs
• Drive adoption and awareness of system functions and usage by end users
• Plan, develop, and deliver appropriate training materials for your projects as well as plan for translation and delivery for global end users

Project Management and Execution:
• Take business analyses and projects from concept to completion
• Prioritize projects and ensure their completion through Agile framework
• Drive and challenge business units on their assumptions and requirements of how they will successfully leverage system and functionalities

Reporting and Analytics:
• Create and run reports as needed to understand root cause and help end users solve for problems
• Synthesize data to facilitate the business teams’ understanding and make key decisions


• 3+ years in a business analyst role, preferably in a sales organization supported by a CRM system
• 2+ years of experience with sales functions, such as accounts, contacts, leads, opportunities, reports, forecasting, and activities
• 2+ years of experience working within an Agile framework
• 2+ years of experience working with a sales organization
• Testing and QA experience is a plus
• Salesforce Admin Certification is a plus
• Eloqua software experience a plus
• Compass software experience a plus


Full time Position
Competitive Salary
International Enviroment


Daniel Candil
(+34) 91 590 04 31 (ext. 112)


Daniel Candil
(+34) 91 590 04 31 (ext. 112)

Talent Search People es una consultoría internacional de selección de personal, ubicada en Barcelona, Madrid y Lisboa. Somos expertos seleccionando perfiles en cuatro áreas de especialización: Comercial y Marketing, IT & E-Commerce, Native Speakers y Finanzas y Administración.

Placement agency Nº 9900000357
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