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Job description

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Business Analyst

Ubicación: Madrid, Spain

Departamento: IT & E-Commerce

Salario: -


Important multinational


-Learn sales processes through process mapping to fully understand how the technology is used and impacts created through change
-Troubleshoot daily issues and engage development or IT support, as needed
-Responsible for end-to-end business analyst duties including requirements gathering, data analysis, functional design, system implementation, and user acceptance for sales teams
-Participate in our development process by developing appropriate user stories, test plans, and acceptance testing for all recommended system changes
-Develop and maintain thorough documentation of system processes and change requests

Supporting our Users:
-Work with sales management to understand user needs
-Drive adoption and awareness of system functions and usage by end users
-Plan, develop, and deliver appropriate training materials for your projects as well as plan for translation and delivery for global end users

Project Management and Execution:
-Take business analyses and projects from concept to completion
-Prioritize projects and ensure their completion through Agile framework
-Drive and challenge business units on their assumptions and requirements of how they will successfully leverage system and functionalities

Reporting and Analytics:
-Create and run reports as needed to understand root cause and help end users solve for problems
-Synthesize data to facilitate the business teams’ understanding and make key decisions


-3+ years in a business analyst role, preferably in a sales organization supported by a CRM system
-2+ years of experience with sales functions, such as accounts, contacts, leads, opportunities, reports, forecasting, and activities
-2+ years of experience working within an Agile framework
-2+ years of experience working with a sales organization
-Testing and QA experience is a plus
-Salesforce Admin Certification is a plus
-Eloqua software experience a plus
-Compass software experience a plus


Full time Position
Competitive Salary
International Enviroment


Daniel Candil
(+34) 91 590 04 31

Placement agency Nº 9900000357
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