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Job description

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Customer Support Associate with excellent level of French

Ubicación: Amsterdam, Netherlands, The

Departamento: Native Speakers

Salario: Competitive salary


Our client is the world leader in customer experience outsourcing. They infuse innovation, insights, and operational excellence to make every experience great for your customers and businesses.


As a Customer Support Associate, your main responsibilities will be:

-Offering customer service to end users/dealers in relation to a wide range of products
-Answering emails from customers/dealers
-Ensure customer satisfaction by providing timely and accurate information.
-Logging detailed and accurate case notes to ensure optimal assistance for customers


We are looking for a professional with the following skills and experience:

-We are looking for candidates fluent in French and English
-You have strong typing and PC skills
-Software related knowledge and aptitude a plus
-Willing to work flexible hours
-Enthusiastic and dynamic, you are very comfortable with communicating by phone and mail and you have a good writing expression.
-You are outgoing and approachable, with excellent customer service and enjoy working in a team environment.
-You are interested in sports and you enjoy different sports activities
-Well-organized, accurate, you are detail-oriented, professional and courteous with high self-motivation.
-Ambition is absolutely welcome, we have possibilities for growth, all mentor and team leading positions are usually filled internally! 80% of our managers started as an agent.


We are offering:

-An exciting full time job in a dynamic international environment
-Fully paid training
-25 vacation days based on full time employment
-Holiday allowance
-Pension plan
-Yearly merit review
-Attendance bonus system (700 yearly)
-Referral bonus system (600 euro’s per referred candidate)
-Possibilities for development and promotions


Andreia Cruz
(+351) 21 145 01 53 (Ext. 104)

Placement agency Nº 9900000357
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